2 minutes reading time (457 words)

In Security, It’s All About Context

burglar

What is the difference between a conventional alarm system and a smart system like Ai-Sentinel? In a word…context.

Conventional alarm systems

As you know, conventional alarm systems work with motion sensors and window/door magnetic strips. These sensors simply do not have the capacity to differentiate between a real or a false alarm. Thus, any disruption on the sensors must be treated as a real alarm.

The problem with this approach is it has created the "Chicken Little" effect. If you hysterically go yelling that the sky is falling every time an acorn falls on your head, people are not going to take you seriously when it's actually happening. Conventional alarm systems send so many false alarms constantly that not even the police take them seriously anymore. 

How does the conventional alarm system work?

Conventional alarm systems monitoring operators also have no idea what is happening when a sensor is triggered. Conventional alarm panels work by sending a simple signal to the monitoring receiver when a sensor is triggered, most commonly used is the Contact ID protocol. This signal sent is just an event number and a zone number, (i.e 101, 105). That's it!

With only that information the operator has no elements to understand what is happening or to determine if the distress is real or not. Since there is no way to know why a sensor has been triggered, the operators must call the home or business owner to inquire about the alarm. They call you to do their job of validating an alarm!

That is why context is so important

Smart systems like Ai-Sentinel have artificial intelligence incorporated into cameras. By giving a brain to the cameras, the system can automatically filter triggers and only sends true disruptions over to the user and to the Incident Support Center (ISC) for validation and support.

Burglar in front of the a house detected by Ai-Sentinel.

Contrary to the conventional alarm systems monitoring centers, the ISC receives mountains of data to properly review and validate alarms more rapidly and with more certainty. The ISC receives images, real-time video feed, primary user profiles, secondary user profiles, authorized visitor profiles, photos, preferences, and all information the user inputs into the Tablet.

All this data gives the proper context to the operators to determine whether a disruption is true, the nature of that emergency and how to properly support you.

So, if your life depended on it (which many times does) would you want the person helping you to get random and meaningless zone or event numbers? Or would you want them to get as much information possible to properly know what is happening and how to better help you?

I know my choice. 

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